Welcome to Santander Corporate Banking International Payments

If your business or organisation makes international payments, Santander Corporate Banking could save you both time and money.

With our fast and efficient International Payments website, our secure online service provides the ideal way to settle accounts with foreign vendors or suppliers and to pay overseas agents or staff.

New Users

To register for this service, or to find out more, please call us on 0800 015 4116.

For information on call charges see Important Legal Information.

The Second Payment Services Directive (PSD2) – Changes to International Payment charging options

It has previously been possible to make an international payment within the European Economic Area (EEA) and select who should pay the sending bank’s (i.e. Santander’s) and any foreign bank charges.

These charging options appear in your ‘Create A Payment’ screen as:

‘BEN’ = You pay the Santander fee, and your beneficiary pays the foreign bank charges.

‘OUR’ = You pay the Santander fee, plus the foreign bank charges

Following regulatory changes introduced as part of PSD2, now you will only be able to select the ‘BEN’ charging option.

This applies to payments in any currency within the EEA, even if not in Euros or the currency of an EEA country.

Important information on recent fake email activity

A number of UK banks have recently been targeted by fraudsters using emails to ask customers to enter their security details into a fake website.

At Santander Corporate Banking we will never send you an email that asks you to verify your security details or link to Internet banking. If you receive an email claiming to be from Santander that you are suspicious about, please forward it to phishing@santander.co.uk.

If you are worried that someone may already have your International Payments security details, then please contact our Helpdesk immediately on 0800 015 4116.

Re-setting Passwords

If you have a local administrator in your company/organisation contact them directly to have your password re-set.

If you are an authoriser or local administrator and you forget your password, please call us on 0800 015 4116, selecting option 2. We will despatch your new password by registered mail on the same day, up to a cut-off time of 4.00 pm. If you contact us after 4.00 pm, your password will be sent to you on the following day.

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